Call centre inspiration for author’s new novel.

Call centre inspiration for author’s new novel. An author has used Sunderland call centres as the inspiration behind his fourth novel. Alan Parkinson launched Troll Life at Sunderland Museum as part of the Sunderland Libraries Literature Festival in October. Set in Southwick and Doxford Park, it tells the story of an online troll who is … More Call centre inspiration for author’s new novel.